Privacy Policy

Information we collect

We collect account and contact details, brokerage and transaction records, uploaded documents, communications, signing evidence, device and access data, and billing information needed to provide the service. Payment card details are processed by our payment provider and are not stored directly by SGNHQ.

How we use information

• Provide, secure, support, and improve the SGNHQ service.
• Authenticate users and enforce workspace permissions.
• Prepare, send, sign, retain, and audit transaction documents.
• Deliver service messages, invitations, and account notices.
• Process subscriptions and comply with legal obligations.

How information is shared

We share information with authorized members and recipients in the applicable brokerage workspace and with service providers that support hosting, storage, authentication, email delivery, payments, monitoring, and customer support. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

Retention and security

We retain information for as long as needed to provide the service, meet brokerage recordkeeping requirements, resolve disputes, and satisfy legal obligations. We use administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

Your choices

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal information. Brokerage records may also be subject to contractual or legal retention requirements. Send requests to support@sgnhq.com.

Updates and contact

We may update this policy as the service changes. Material revisions will be identified by a new effective date. Questions can be sent to support@sgnhq.com.